Airline passengers still have to deal with surcharge baggage

Airlines are still asking passengers to pay excessive surcharges on top of their regular fares for making bookings with their debit card, despite an Office of Fair Trading ruling against them.

Champion of all things consumer-related, Which?, claim that air passengers are paying £265,000 a day too much. It submitted a 'super-complaint' to the OFT in March about the practice, which suggested that they should be banned by the end of June.

So what has happened? Well, the government is dragging its heals on this one, and is yet to amend existing Payment Services Regulations. It's only a very small adjustment to the law, so the fact that it hasn't acted begs the question: is the government in the airlines' pockets? Richard Lloyd, Which? executive director comments:'With most airlines yet to drop these card surcharges and some introducing new fees, it's time for the Government to put a stop to this. A minor change to the law is all it would take to ban the charges on debit cards that you only find out about at the end of a lengthy online booking process.

'Thousands of people have complained to Which? that these hidden card fees are unfair. The Government must act so that consumers can easily compare the cost of their flights.'

Collectively since the end of June, Consumers have paid around £18 million in airline debit card charges. That's a lotta lira.

United Kingdom - Excite Network Copyright ©1995 - 2022