It's been reported that Lloyds double-charged more than 200,000 customers who used their credit and debit cards on New Year’s Eve.
The BBC reports that customers may find two identical charges on their statements. Lloyds have said that their payment processing service experienced a ‘technical error’ and apologised for any inconvenience caused.
A spokesperson said: 'A comprehensive investigation has been put into place to make sure an error like this doesn't happen in the future.
'We recognised the problem the day after and reimbursed those customers affected.
'A dedicated helpline has been set up to provide those affected with further information.
'Cardholders who believe they have been financially penalised by their bank or card issuer as a direct result of the duplicated transactions are advised to contact us. We will consider all reasonable and evidenced requests for reimbursement.'