Excite

QuickQuid threatens recovery action over non existent debts

  • Getty Images

The payday loan firm ‘QuickQuid’ is under investigation by the Financial Ombudsman Service after they sent out letters threatening thousands of people with legal action if they did not settle debts.

An email from QuickQuid, who charge an average APR of 1734 per cent was apparently sent out ‘inadvertently’ to inform shocked people from their database that if these non existent loans were not repaid by August 2 “, they may be sold to a third party collection agency”.

The company now has eight weeks to resolve complaints before the Financial Ombudsman can take action, but the watchdog has already been contacted by over a hundred people

.

Keith Jobson, from Southampton was one of the people who received the offending letter. He was on file with the company becase he had taken out a £500 loan with QuickQuid three years ago but had paid it back within a month.

He told the Daily Mirror “It was a bit of shock when I read it and, at first, I thought it was some kind of mistake.

“ I thought I’d paid my loan off some years ago and panicked when I read it.

“Even if it is a mistake I am now worried that it could potentially affect my credit rating and make it difficult for me to get a loan in the future.

“There must be hundreds of families who have been caused a great deal of stress and anxiety by this.

“What makes matters worse is that I have not been able to get through to QuickQuid to find out what is going on.”

A QuickQuid spokeswoman said: “A spokesman from QuickQuid, said yesterday: ‘This morning, an email was inadvertently sent to a number of QuickQuid customers and other email addresses in our system.

'This message email was sent in error and should be disregarded by anyone who received it. We will be contacting all those who were sent the email soon.

‘We are currently investigating how this email was sent in error and apologise for any alarm this message may have caused. Our call centre is currently receiving a significantly higher than usual number of calls, however our customer services representatives are working to take as many calls as possible.’

United Kingdom - Excite Network Copyright ©1995 - 2017