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Who you gonna call?

Honest to goodness bill-paying energy customers are footing the bill for around two million households that do not pay for their own gas or electricity.

The latest figures from moneysupermarket show that around a million customers move out of a property without settling their energy bill, which adds around £123 to the annual tariffs of millions of households.

Scott Byrom, utilities manager of the consumer website, claims the problem is endemic in the rental market, and getting worse as more people choose to rent over getting on the property ladder.

'If you've recently moved into a property, it's worth checking with your estate agent or rental agent about the details of the existing gas and electricity supplier for the property,' said Mr Byrom.

'It is worth contacting the supplier with a meter reading from the day you move in to ensure you don't end up paying for someone else's bills. If you need proof of the date, you can obtain a written letter from the estate agent or previous landlord,' he added.

If you don't know which company supplies your energy, you could be lumbered with a hefty bill by failing to register. A supplier can hit you with charges for the past 12 months of energy – and at current prices this means a bill of £1,390 could be coming your way.

To find out who supplies your electricity, contact your local distribution network operator (DNO). For gas, contact the Meter Point Administration Service on 0870 608 1524.

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